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Data Protection

Your Privacy Our responsibility

This Privacy Policy clearly explains how carefully every piece of your information is handled at 9 wicket bet. We believe transparency is the best form of protection.

Last Updated: January 2026

Why Your data is safe With us

At 9 wicket bet, our privacy policy is not just on paper — data protection measures are in place at every level.

SSL Encryption

All your transactions and personal data are protected with 256-bit SSL encryption — completely unreadable to anyone outside.

Your Data Is Never Sold

Your name, phone number, or any other personal details are never sold to third parties. This is our strict policy.

Secure Data Storage

Data stored on our servers is held within a secure cloud infrastructure. Regular security audits are conducted.

Access Control

Only authorized staff may access your data for specific work purposes — no one else.

Cookie transparency

We are fully transparent about which cookies are used and why. You can disable cookies at any time if you prefer.

Legal Compliance

9 wicket bet operates in compliance with international data protection laws. Your rights are always protected.

Data Collection Overview

Data Type Why It Is Collected Retention Period
Name & Mobile Number For account creation and communication For as long as the account remains active
National ID / Passport For KYC verification and legal compliance Minimum 5 Years
Financial transaction information Deposits, Withdrawals & Fraud Prevention Minimum 5 Years
IP address & device information Security Monitoring & Access Control 1 Year
Gaming History Service Improvement & Dispute Resolution 2 Years
Cookies & browser data Improving User Experience Up to 30 days
Table of Contents
This Privacy Policy applies to all use of services on the 9 wicket bet platform. By accessing or registering on the site, you are deemed to have accepted this policy.

01 Introduction

9 wicket bet is a trusted online gaming platform for players in Bangladesh. We believe it is our fundamental responsibility to keep every player's personal data fully secure. This Privacy Policy is written in plain language so you can clearly understand what information we collect, why we collect it, and how we keep it protected.

This Privacy Policy applies equally to the 9 wicket bet website, mobile app, and all related services. We commit to always keeping you informed about how your data is used.

For any privacy-related questions or concerns, please reach out to our support team. We aim to respond within 24 hours.

02 What information we collect

9 wicket bet collects different types of information at different stages. Full details are provided below:

Information Collected at Registration:

  • Full Name & Date of Birth
  • Mobile number (linked to bKash/Nagad/Rocket)
  • Password (stored in encrypted form)
  • District or division of residence

Information collected during KYC verification:

  • Photo of National ID (NID) or Passport
  • Selfie or facial verification photo (if required)
  • Proof of Address

Information collected automatically during use:

  • IP address and geographic location (down to city level)
  • Browser type and operating system
  • Device Identifier
  • Session duration and page visit history
  • Gaming Activity & Betting History
We never directly collect your bank account number, card number, or full financial details. All transactions are processed through the secure channels of the respective mobile banking providers.

03 How Your Information Is Used

9 wicket bet uses your information only for specific, necessary purposes. It is never used for irrelevant or unethical reasons.

  • Service Operations: To create and manage your account and confirm transactions.
  • Identity Verification: To ensure security and prevent fraud.
  • Customer Support: To help resolve your complaints, questions, and issues.
  • Promotional Communications: To notify you of bonus offers and new games (only with your permission).
  • Legal compliance: To meet the requirements of applicable laws and regulatory bodies.
  • Platform Improvement: To analyze user behavior and enhance service quality.
  • Responsible Gaming: To identify signs of excessive gaming and provide appropriate support.

If you no longer wish to receive promotional messages, you can opt out at any time by contacting our support team.

04 Sharing Information with Third Parties

9 wicket bet never sells your data. However, in certain circumstances, limited information may be shared with trusted partners:

  • Payment Processor: Information required solely to process transactions via bKash, Nagad, and Rocket.
  • Technology Service Provider: Server hosting and cloud service providers who are contractually bound to our privacy policy.
  • Legal authorities: In cases involving a court order or other legal obligation.
  • Fraud Prevention Agency: Cross-referenced with industry-standard databases to detect and prevent suspicious financial activity.
We never sell or transfer your data to advertising companies, data brokers, or other gaming platforms.

Any data shared with third parties is kept to the minimum necessary, and those parties are required to comply with 9 wicket bet's privacy standards.

05 Cookie Policy

9 wicket bet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: To understand which pages are most visited and to make the site faster.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics cookies: For analyzing overall usage patterns — with no personal identification involved.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

06 Technical Data Security Measures

9 wicket bet employs industry-leading technology to protect your data. Security is not limited to a single layer — it is multi-layered:

  • Transmission Security: Data in transit is secured using HTTPS and TLS 1.3 protocols.
  • Storage Encryption: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication: OTP verification is available for account login.
  • Firewall & DDoS Protection: Active monitoring to defend against external cyber attacks.
  • Regular Security Audits: Periodic reviews conducted by independent experts.
  • Staff training: All staff handling data receive regular training.
In the event of a security breach, affected users will be proactively notified within 72 hours.

07 Your Rights

At 9 wicket bet, you have specific rights over your personal data. Each of those rights is explained below:

Right to Access Your Data

To find out what data we hold about you, submit a request to our support team.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request deletion of specific data, subject to legal obligations.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

To receive a copy of your data, submit a request to our support team.

Right to object

You may object to your data being used for marketing or any other purpose.

To exercise any of the rights listed above, please contact our support team. We will respond within 30 days of receiving your request.

08 Children's Privacy

9 wicket bet is exclusively for users aged 18 and above. We do not knowingly collect information from minors.

Age verification is carried out at registration. If we become aware that data belonging to anyone under 18 has been collected, it will be deleted immediately and the associated account will be closed.

A note for parents: if your child has registered on this site by mistake, please contact our support team immediately. We will take prompt action.

09 Privacy Policy Updates

9 wicket bet reserves the right to update this Privacy Policy at any time. Changes may be driven by new legal requirements, technological updates, or service expansion.

  • Notifications will be sent to your registered mobile number for any important changes.
  • The date of the most recent update will always be shown at the top of this page.
  • Continued use of the site after an updated policy is published will be considered acceptance of the new policy.
  • Re-consent may be requested if significant changes are made.

We recommend checking this page regularly to stay up to date with the latest policy.

10 Contact

Contact us for any questions, complaints, or requests regarding the Privacy Policy:

  • Email: [email protected]
  • Live Chat: Log in to the platform and chat with us directly (active 24/7)
  • Response Time: Usually within 24–48 hours
Our support team is always ready to assist you. Feel free to reach out with any privacy-related concerns.

General FAQ

Promotional messages will only be sent with your consent. You may withdraw this consent at any time — during registration or afterward — by contacting support. After that, you will only receive essential transaction-related messages.

Identity document details submitted for KYC verification are stored with AES-256 encryption. Only authorized compliance team members can access this data, and solely for verification purposes. This information is never shared with any third party.

After account closure, certain data (financial transactions, KYC) must be retained for a specified period in accordance with legal obligations. Once that period ends, the data is permanently deleted. Marketing data is erased immediately upon account closure.

We use multi-layered cybersecurity measures. However, in the event of an unexpected incident that puts data at risk, affected users will be notified directly within 72 hours and immediate steps will be taken to limit any damage.

No. Your gaming history is entirely private and can only be viewed by you and authorized support staff. This information is never shared with other users or third parties.

Please contact our support team first. Submit your complaint via email or live chat. We will begin an investigation within 48 hours and provide a resolution within 7 business days.

Enjoy Gaming in a Safe Environment

Your privacy is our top priority at 9 wicket bet. Join a platform built on transparent policies and strong protection — and play with complete peace of mind.

Register now Responsible Gaming
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